ADA Compliance

ADA Compliance Policy

Island Tile & Flooring is committed to ensuring equal access and a positive experience for all customers, including individuals with disabilities. We strive to provide a welcoming, accessible, and inclusive environment in both our physical showroom and online presence.

Physical Location Accessibility

We take measures to ensure our showroom and facilities are accessible to everyone, including:

• Accessible Entrances – Level thresholds or ramps for wheelchair and mobility device access.

• Wide Aisles – Clear pathways to allow safe and easy navigation throughout our showroom.

• Accessible Restrooms – ADA-compliant restroom facilities with grab bars, maneuvering space, and accessible sinks.

• Reserved Accessible Parking – Designated spaces located close to our entrance with proper signage.

• Assistance Upon Request – Our team is trained and ready to assist with product selection, sample handling, and checkout.

Website Accessibility

Island Tile & Flooring is dedicated to making our website accessible in accordance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ensuring a smooth digital experience for all visitors, including those who use assistive technology.

Our accessibility features include:

• Keyboard Navigation – Full site navigation using only a keyboard, without the need for a mouse.

• Screen Reader Compatibility – Proper use of headings, labels, and alternative text for images to assist users with screen readers.

• Color Contrast & Text Size – Sufficient color contrast between text and backgrounds for readability; text can be resized without loss of content.

• Alt Text for Images – Descriptive alternative text provided for all relevant images and graphics.

• Form Labels & Instructions – All form fields have clear labels and error identification to assist with form completion.

• Captioned Media – Videos include closed captions and transcripts when available.

• Skip Navigation Links – Allows screen reader and keyboard users to bypass repetitive navigation links.

• Responsive Design – Our site adapts to different devices and screen sizes for ease of access.

• Consistent Layout – Predictable navigation and structure across the website for better usability.

• Avoidance of Time Limits – Forms and interactive content do not have strict time constraints unless essential.

Ongoing Commitment

We regularly review and update our website and physical location to maintain compliance and improve accessibility. Our staff receives training to ensure we meet the needs of all customers.

If you encounter any accessibility barriers while visiting our showroom or website, please contact us:
📧 Email: info@islandtileandflooring.com

📞 Phone: 252-723-9464

📍 Address: 4915-H Arendell Drive, Morehead City, NC 28557

We will work with you to provide the information, service, or assistance you need in an accessible format.